Login to Mobile or Online Banking
Select “Send Money with Zelle®”.
Payments & Transfers
Zelle® is a fast, safe and easy way for small businesses to send, receive and request money, typically within minutes1, with customers and eligible vendors they trust. When your customers use Zelle® within their own banking app, they can send payments directly to your Centreville Bank account using just your email address or U.S. mobile number. Zelle® is built right into Business Online and Mobile Banking, so there is no separate app to download, and Centreville Bank does not charge a fee to send or receive money with Zelle®.
Getting Started
Getting your business set up with Zelle® takes just a few steps.
Select “Send Money with Zelle®”.
Review and accept the Zelle® terms and conditions to enroll.
Add your email or U.S. mobile number and deposit account.
Common Questions
Eligible small business accounts can send, receive or request money with Zelle®. To get started, log in to online banking or our mobile banking app and navigate to the "Send Money with Zelle®". To enroll, accept the terms and conditions, tell us your email address or U.S. mobile number and deposit account, and then you will receive a one-time verification code. Enter it, and you're ready to start sending and receiving with Zelle®.
To send money with Zelle®, simply select someone from your mobile device's contacts (or add a trusted recipient's email address or U.S. mobile number), add the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes.1
To receive money using Zelle® with a small business account, share your enrolled email address or U.S. mobile number with your customers and ask them to send you payment with Zelle® right from their banking app. No need to share any sensitive account details. After the consumer sends you payment with Zelle®, you will receive your money directly into your enrolled bank account.
To request money using Zelle® with a small business account, click "Send Money With Zelle®," select "Request," enter the individual's email address or U.S. mobile number, confirm the recipient is correct and tap "Request." You'll receive a payment notification once your customer has sent the money in response to your request.2
There are a few ways you can encourage your customers to pay you with Zelle®:
No, Zelle® payments cannot be reversed. You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel and then select "Cancel This Payment." If you do not see this option available, please contact our customer support team at 800.377.4424 for assistance with canceling the pending payment.
If the person you sent money to has already enrolled with Zelle® the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you know and trust and always ensure you've used the correct email address or U.S. mobile number when sending money.
If you sent money to the wrong person, please immediately call our customer support team at 800.377.4424 to determine what options are available.
Zelle® QR codes provide peace of mind, knowing you can send and receive money without typing or providing an email address or U.S. mobile number. To locate your Zelle® QR code, log in to the Centreville Bank app. In the main menu select, "Send money with Zelle®". Click "Send," then click on the QR code icon displayed at the top of the "Select Recipient" screen. Navigate to "My Code." From here you can view and use the print or share icons to text or email your Zelle® QR code.
To send money, log in to the Centreville Bank app. In the main menu select, "Send money with Zelle®". Click "Send," then click on the QR code icon displayed at the top of the "Select Recipient" screen. Once you allow access to your camera, simply point your camera at the recipient's Zelle® QR code, enter the amount, hit "Send," and the money is on the way! When sending money to someone new, it's always important to confirm the recipient is correct by reviewing the displayed name before sending money.
Get Started
Disclosure:
1 To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.
2 Payment requests can only be sent to enrolled Zelle® users.
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Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.