FDIC-Insured—Backed by the full faith and credit of the U.S. Government
1
Log In & Select
Log in to Online or Mobile Banking and select Send Money with Zelle®.
Send Money with Zelle®
Send and receive money with friends, family and people you trust, right from the app you already use.
Payments & Transfers
A quick, easy way to send money
We have partnered with Zelle® to give you a quick and easy way to send and receive money with friends, family and other people you trust. Zelle® is built right into Centreville Bank Online and Mobile Banking, so there is no separate app to download. All you need is an email address or U.S. mobile number to get started, and money sent between enrolled users is typically available to spend in minutes. No account numbers are ever shared, and Centreville Bank does not charge a fee to send or receive money with Zelle®.
Why It’s Easy
- Available directly in Centreville Bank Online and Mobile Banking, no separate app to download
- All you need is an email address or U.S. mobile number
- Send to contacts already saved in your phone
Why It’s Quick and Secure
- Money is typically available to spend in minutes
- No account numbers are ever shared
- No fees charged by Centreville Bank to send or receive
2
Accept the Terms
Review and accept the Zelle® terms and conditions to enroll.
3
Add Your Info
Add your email or U.S. mobile number and choose your deposit account.
Common Questions
Zelle® FAQs
Answers to common questions about sending and receiving money with Zelle®.
You can send, receive, or request money with Zelle®. To get started, log into Centreville Bank online banking. In the main menu, select "Send money with Zelle®".
To send money using Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send.” The recipient will receive an email or text message notification via the method they used to enroll with Zelle®. Money is available to your recipient in minutes if they are already enrolled with Zelle®.
To request money using Zelle®, choose “Request,” enter their enrolled email address, U.S. mobile number or Zelle® tag, confirm the recipient is correct and tap “Request.”
To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your Centreville Bank account, typically within minutes.
If someone sent you money with Zelle® and you have not yet enrolled with Zelle®, follow these steps:
1. Click on the link provided in the payment notification you received via email or text message.
2. Select Centreville Bank.
3. Follow the instructions provided on the page to enroll and receive your payment.
Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll with Zelle® using that email address or U.S. mobile number to ensure you receive your money.
Keeping your money and information safe is a top priority for Centreville Bank. When you use Zelle® within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.
Zelle® is a great way to send money to family, friends and people you are familiar with, such as your personal trainer, babysitter, or neighbor.
Since money is sent directly from your Centreville Bank account to another person's bank account within minutes, Zelle® should only be used to send money to family, friends and others you trust.
If you don't know the person or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle®. These transactions are potentially high risk (just like sending cash to a person you don't know is high risk).
As of March 31, 2025, all users must be enrolled through one of the more than 2,300 banks and credit unions that offer Zelle® in order to send and receive money. The list of participating financial institutions is always growing. You can find the updated list of participating banks and credit unions live with Zelle® at Zelle.com. If their bank or credit union is not listed, we recommend you use another payment method at this time.
Neither Centreville Bank nor Zelle® offers purchase protection for payments made with Zelle® - for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you used the correct email address or U.S. mobile number when sending money.
In order to use Zelle®, the sender and recipient's bank accounts or credit union accounts must be based in the U.S.
No, Zelle® payments cannot be reversed. You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel and then select "Cancel This Payment". If you do not see this option available, please contact our customer support team at 800.377.4424 for assistance with canceling the pending payment.
If the person you sent money to has already enrolled with Zelle® through their bank or credit union's mobile app or online banking, the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you know and trust and always ensure you've used the correct email address or U.S. mobile number when sending money.
If you sent money to the wrong person, please immediately call our customer support team at 800.377.4424 to determine what options are available.
No, Centreville Bank does not charge any fees to use Zelle® in the Centreville Bank app. Your mobile carrier's messaging and data rates may apply.
The amount of money you can send, as well as the frequency, is set by each participating financial institution. To determine Centreville Bank send limits, call our customer support team at 800.377.4424.
At Centreville Bank, there are no limits to the amount of money you can receive with Zelle®. However, remember that the person sending you money will most likely have limits set by their own financial institution on the amount of money they can send you.
Zelle® QR code provides peace of mind, knowing you can send and receive money to the right person without typing an email address or U.S. mobile number.
To locate your Zelle® QR code, log in to the Centreville Bank app and click "Send Money with Zelle®". Next, go to your "Zelle® settings" and click "Zelle® QR code," and your QR code will be displayed under "My Code." From here you can view your QR code and use the print or share icons to text, email or print your Zelle® QR code. To receive money, share your Zelle® QR code.
To send money, log in to the Centreville Bank app, click "Send money with Zelle®," click "Send," then click on the QR code icon displayed at the top of the "Select Recipient" screen. Once you allow access to your camera, simply point your camera at the recipient's Zelle® QR code, enter the amount, hit "Send," and the money is on the way! When sending money to someone new, it's always important to confirm the recipient is correct by reviewing the displayed name before sending money.
Contact our customer support team at 800.377.4424 immediately. Eligibility for reimbursement is determined in accordance with applicable rules and bank procedures.
Get Started
Start Sending Today
Enroll in Zelle® through Centreville Bank Online or Mobile Banking and send money, typically in minutes.
Enroll Now
Disclosure:
To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.
Payment requests can only be sent to enrolled Zelle® users.
Zelle® and the Zelle® related marks are wholly owned by Early Warning® Services, LLC and are used herein under license.
Data rates may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple® Inc. Apple® and the Apple® logo are trademarks of Apple Inc., registered in the U.S. and other countries. Android™, Google Play™ and the Google Play™ logo are trademarks of ™Google Inc.